Question 1

What is Recon Ads?

Accepted Answer

Recon Ads is a Facebook Ad Intelligence platform designed for e-commerce entrepreneurs and dropshippers. We help you find winning products by analyzing Facebook ads, estimating ad spend, and identifying Shopify stores.

Question 2

How accurate are the spend estimates?

Accepted Answer

Our spend estimates are based on proprietary algorithms that analyze Facebook coverage data. While we cannot provide exact figures (only Facebook has that data), our estimates are highly reliable for identifying high-performing vs low-performing ads. Most users find our estimates accurate within a reasonable range.

Question 3

How does Shopify detection work?

Accepted Answer

We analyze landing page URLs and HTML signatures to identify Shopify stores. Our detection algorithm can identify stores using custom domains as well as myshopify.com subdomains.

Question 4

What is the Chrome extension?

Accepted Answer

The Chrome extension enhances your Facebook Ad Library experience by injecting our spend estimates, Shopify badges, and quick-action buttons directly into the Facebook interface. This allows you to research ads without leaving Facebook.

Question 5

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your monthly or yearly subscription at any time from your account settings. Your access will continue until the end of your billing period. Lifetime subscriptions are non-refundable but never expire.

Question 6

Do you offer refunds?

Accepted Answer

We offer a 7-day money-back guarantee for monthly and yearly subscriptions. If you are not satisfied, contact our support team within 7 days of your purchase for a full refund. Lifetime subscriptions are non-refundable.

Question 7

Is my data secure?

Accepted Answer

Yes, we take security seriously. All data is encrypted in transit and at rest. We use Stripe for payment processing, which is PCI-DSS compliant. We never store your payment card details on our servers.

Question 8

How often is the ad data updated?

Accepted Answer

Our scraping system runs continuously, updating ad data every 15-30 minutes. This ensures you always have access to the latest ads and most accurate spend estimates.

Frequently Asked Questions